August
26, 2004
Name
of product:
Freestanding ranges, double ovens, and oven-microwave combinations
Units: 24,500
Manufacturer: Whirlpool Corp. of Benton Harbor, Mich.
Hazard: All of the appliances use faulty wiring, which can overheat,
melt through the insulation and cause a short circuit. They may pose a shock
hazard to consumers if the appliance is not properly grounded.
Description: The recall involves Whirlpool and KitchenAid
brand freestanding ranges, double ovens, and oven-microwave combination
products with the following model and serial numbers:
|
Brand |
Product |
Model
Numbers |
Serial
Number Range |
|
Whirlpool
|
Oven-microwave
combination |
GSC
|
XR15
- XR25 |
|
Whirlpool
|
Double
wall oven |
RBD
|
XR15
- XR25 |
|
KitchenAid
|
Oven-microwave
combination |
KEHC |
XR15
- XR25 |
|
KitchenAid
|
Electric
free standing range |
KERA2 |
RR15
- RR25 |
The model and serial numbers are located on a label inside the door of the
units.
Manufactured In: United States
Sold At: Department, mass merchandise and appliance stores nationwide,
as well as home builders, sold the recalled units from April 2004 through July
2004. The Whirlpool Oven-Micro Combo sold for between $2200 and $2720, the
Whirlpool Double Wall Oven for between $930 and $1350, the KitchenAid
Oven-Micro Combo for between $2300 and $3740 and the KitchenAid Free Standing
Range for between $850 and $1230.
Remedy: Consumers should immediately stop using the product, unplug it
by shutting off the fuse or circuit breaker, and contact Whirlpool for a free
repair.
Consumer Contact: Consumer should call Whirlpool toll-free at (866)
770-6751 between 8 a.m. and 9 p.m. ET Monday through Friday or between 8 a.m.
and 4:30 p.m. ET on Saturday to schedule the free repair.