June 8, 2004
Name
of product:
DCS Wall Oven
Units: About 1,400
Manufacturer: Dynamic Cooking Systems Inc. of Huntington Beach, Calif.
Hazard: When the oven is in the self-cleaning mode, the oven’s exterior
door temperature exceeds the allowable surface temperature limits under the
industry voluntary standard for household electric ranges. Sustained contact
with the door during self-cleaning mode could cause burns.
Description: These wall ovens come in single or double oven models in
three color options: stainless steel, black, or white. The Wall Oven/Single
(WOS) models have these serial numbers indicating the date of manufacture in
2003 and 2004 (the blank can be any of the letters A through L):
03_00001A
to 03_00155A
04_00001A to 04_01093A
The
Wall Oven/Double (WOSD) models have these serial numbers (the blank can be any
of the letters A through L):
04_00001A
to 04_00210A
The
serial numbers are located on the oven frame’s left trim post, approximately 12
inches from the bottom. Open the oven door to read the serial number.
Sold at: Appliance dealers nationwide from January 2003 through May 2004
for between $2,179 and $3,920.
Manufactured in: USA
Remedy: Consumers should not use the oven in self-cleaning mode until
free replacement doors have been installed. Call the company to make
arrangements for free replacement oven doors.
Consumer Contact: Call Dynamic Cooking Systems toll-free at (877)
446-1501 from 7 a.m. to 5 p.m. (PT), Monday through Friday. The firm’s web site
is: www.dcsappliances.com/cust_serv/index.php.