March 16, 2006
Philips Consumer Electronics Recalls Plasma Flat Panel Televisions
Name of Product: Plasma Flat Panel Televisions with Ambilight Feature
Units: About 11,800
Manufacturer: Philips Consumer Electronics North America, of Atlanta, Ga.
Hazard: Arcing by capacitors inside the left and right side of the back cabinets of these TVs can pose a safety risk.
Description: The recall involves only certain 42 and 50 inch, 2005
model Philips branded Plasma Flat Panel Televisions with Ambilight technology,
which is an ambient lighting feature that projects a soft light onto the wall
behind the TV to enhance the display. They were manufactured with the following
model, date codes, and serial numbers:
|Model||Display Type||Production Began||Production Ended||Beginning Serial Range||Ending Serial Range|
|42PF9630A/37||Plasma||April 2005||July 2005||AG1A0518xxxxxx||AG1A0528xxxxxx|
|50PF9630A/37||Plasma||May 2005||August 2005||AG1A0519xxxxxx||AG1A0533xxxxxx|
|50PF9630A/37||Plasma||June 2005||August 2005||YA1A0523xxxxxx||YA1A0534xxxxxx|
|50PF9830A/37||Plasma||June 2005||August 2005||AG1A0526xxxxxx||AG1A0533xxxxxx|
Sold at: Consumer electronic stores nationwide from June 2005 through January 2006 for between $3,000 and $5,000.
Remedy: Consumers should immediately turn off the Ambilight feature and contact Philips for instructions on how to receive free in-home service to have their TV repaired for free.
Consumer Contact: For more information, contact Philips at (888)
PHILIPS [888-744-5477] anytime. When you call this number, an automated voice
attendant will ask you to say or enter a “Priority PIN number.” Please enter the
numbers “4445” and you will be put in contact with a Philips representative who
will assist you. Consumers also can go to the firm’s Web site at
www.philips.com, or write to Philips’ at V.P. Service, Philips Consumer
Electronics North America, 64 Perimeter Center East, Atlanta, GA 30346