HP Recalls Notebook Computer Batteries
Name of Product: HP and Compaq Notebook Computer Batteries
Units: About 4,100 (about 15,700 batteries worldwide)
Importer: Hewlett-Packard Company, of Palo Alto, Calif.
Hazard: An internal failure can cause the battery to overheat and melt or char the plastic case, posing a burn and fire hazard.
Description: The recalled lithium ion rechargeable batteries are used
with various HP and Compaq notebook computers. The recalled batteries are a
subset of those manufactured in early January 2005, and will have a bar code
label starting with L3. HP and Compaq Notebook Model Series that may contain a
recalled battery include:
|HP Pavilion Family||HP Compaq Family||Compaq Presario Family|
Sold at: National and regional computer and electronics stores, online stores, and at hp.com and hpshopping.com from January 2005 through December 2005 for between $1,000 and $3,000. The battery packs also were sold separately for between $100 and $130.
Remedy: Consumers should stop using the “L3” coded batteries immediately and contact HP to determine if the specific battery is one of the ones being recalled, and if it is, receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives.
Consumer Contact: For additional information, visit the HP Battery Replacement Program Web Site at www.hp.com/support/BatteryReplacement , or contact HP at (888) 202-4320 between 7 a.m. and 7 p.m. CT Monday through Friday.