January
14, 2003
American Power Conversion Corp. Announces Recall of Back-Up Power Supply Systems
American
Power Conversion Corporation (APC), of West Kingston, R.I., is voluntarily
recalling about 900,000 back-up power supply devices. These devices are
primarily used to protect computers in case of a power failure. The power
supply device can fail, causing the unit to overheat, which may pose a fire
hazard to consumers.
The recalled Back-UPSŪ CS
Uninterruptible Power Supply devices include the Back-UPS CS350 and the
Back-UPS CS 500 models. The model number can be found on the front of the unit,
along with the words, "Back-UPS CS" and "APC." In addition,
one of the following numbers shows up on the bar code label located on the
bottom of the unit: BK350, BK500, BK500BLK. The recalled power supply devices
also have one of the following serial numbers - AB0048 through AB0251, BB0104
through BB0251, and JB0125 through JB0251 - which can be found on the bottom of
the unit. Units with an "R" at the end of the serial number within
the above ranges are not part of this recall.
Retailers, computer and electrical distributors, and catalogs nationwide sold
the power supply devices from November 2000 through December 2002 for between
$70 and $130.
Consumers should immediately stop using the power supply devices by turning
off the power to all connected equipment, turning the Back- UPS CS off, and
then unplugging it from the electrical outlet. To obtain a free replacement
unit, consumers should contact the company at (866) APC-RELY (272-7359) between
9 a.m. and 5 p.m. ET Monday through Friday or log on to the company's website
at www.apc.com/rely