July
9, 2003
Name
of Product: Sleep
Number Beds
Units: 90,000
Manufacturer: Select Comfort Corporation, of Minneapolis, Minn.
Hazard: When exposed to severely cold temperatures and impact, such as
may occur during shipping, the power cord insulation on the electric air pump
can crack, creating a short-circuit or exposing live electrical wires and
presenting a shock or electrocution hazard.
Description: This program includes all Sleep Number( Beds by Select
Comfort sold from November 2002 through March 15, 2003 that were shipped
through or to cold weather locations.
Sold: Directly through Select Comfort as well as certain specialty
mattress retailers and QVC nationwide from November 2002 through March 15, 2003
for between $500 and $3,300 per bed set.
Manufactured in: United States
Remedy: Select Comfort is contacting all registered owners and will
provide a replacement air pump at no charge to consumers whose cords exhibit
damage to the wire insulation. Consumers should unplug the pump from the
electrical outlet before inspecting the power cord. The bed can continue to be
used even if the pump has to be replaced, but the pump should remain unplugged
if the wire insulation shows any sign of cracking.
WHAT TO DO: Call Select Comfort at (800) 326-3541 between 7 a.m. to 10
p.m. CT Monday through Friday and 10 a.m. to 5:30 p.m. CT Saturday and Sunday.
Questions can also be e-mailed to Select Comfort at questions@selectcomfort.com
Media Contact: Mark Kimball, Select Comfort, at (763) 551-7000