May 1, 2008
QVC Recalls Space Heaters
Name of Product: SoleusAir Space Heaters
Units: About 28,000
Retailer: QVC, of West Chester, Pa.
Importer: Soleus International, of El Monte, Calif.
Hazard: The unit can overheat, posing a fire hazard to consumers.
Description: The recalled heater is a 1,500 watt, black or charcoal-colored, canister-shaped space heater with three heat settings. The unit is about 25" high x 10" in diameter (not including the wheels). The words "SoleusAir 360 Micathermic Heater" are printed on a label located on the front of the unit.
Sold through: QVC's televised shopping programs, its Web site, and in QVC’s Studio, employee and retail stores from December 2007 through March 2008 for between $65 and $80.
Remedy: Consumers should immediately stop using the heater and unplug it. Consumers who purchased the heater through a QVC television program or QVC.com were mailed instructions on how to receive a refund. Consumers who have not received an information packet should contact QVC. Consumers who purchased the heater at a QVC store should return the heater to any QVC store to receive a full refund.
Consumer Contact: For further information, contact QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET any day, or visit the firm’s Web site at http://www.qvc.com/qic/qvcapp.aspx/main.html.file.%7Crecall,html?cm_re=FOOTER-_-QPOLICIESANDINFO-_-PRODUCTRECALL&cm_sp=FOOTER-_-QPOLICIESANDINFO-_-PRODUCTRECALL