June 16, 2004

Carrier Commercial Refrigeration, Inc. Announces Recall of Grocery Frozen Food Case Heaters

 

Name of product: Defrost heaters used in grocery store frozen food cases

Units: 16,000

Heater Manufacturer: Electro-Heat Inc., of Allegan, Mich.

Food Case Manufacturer: Tyler Refrigeration, of Waxahachie, Texas, a division of Carrier Commercial Refrigeration Inc., of Charlotte, N.C. Hazard: Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders.

Hazard: Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders.

Description: The recalled defrost heater was used in Tylerís ďwide islandĒ frozen food end cap cases in grocery stores. The recalled defrost heaters (which are not visible to consumers) are Electro-Heat Defrost Heater Model 51957100. The Tyler wide island frozen food end cap cases with the recalled heaters are models NCE, NFE, NGE, NCGE, NFJEA, NCJEA, NCJGEA and NFJGEA. The model and serial number is located on the data plate, which is on the front inner panel of the case.

Sold at: Grocery stores nationwide use these wide island frozen food end cap cases with defrost heaters to display food items. The cases with heaters were sold by Tyler Refrigeration from the mid-1970s to the present.

Manufactured in: U.S.A.

Remedy: Tyler will replace the recalled defrost heater with a Cal-rod hairpin style heater in all wide island frozen food and ice cream end cap cases.

Consumer Contact: Tyler will contact its grocery store customers to set up appointments for the replacement of defrost heaters in these frozen food cases. For more information, contact Tylerís toll-free number at (800) 992-3744 x804 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit Tylerís Web site at http://www.tylerrefrigeration.com/Tyler%20recall%20press%20release%20final.pdf

Media Contact: Margaret Gan-Garrison at (860) 674-3370.