July
6, 2004
Name
of Product: Multi-Surface
Steam Cleaner with Attachments
Units:
About
22,000
Manufacturer:
Euroflex
Americas Inc., of New York, N.Y.
Hazard:
Some of the
attachments are missing an “O” ring in the handle, allowing hot steam and water
to escape, posing a burn hazard to consumers.
Description: Euroflex Monster 55 – 1600
Watt Multisurface Steam Cleaner with Attachments. The steam cleaner has a red
body and black cords and attachments. The word “monster” is written on the side
of the steam cleaner.
Sold
at: QVC
television nationwide from February 2004 to March 2004 at $69.
Manufactured
In: Italy
Remedy:
Repair kits
are being provided by QVC to the consumer.
Consumer Contact: Call QVC Customer Service toll-free at (800) 367-9444 between 8 a.m. to 12 a.m. ET, seven days per week. Also, call Euroflex toll-free at (888) 896-8786, Monday through Friday, 8 a.m. to 12 a.m.