July 13, 2004
Name
of product:
Elkay hot/cold bottled water coolers
Units: 145,000
Manufacturer: Elkay Manufacturing Company, of Oak Brook, Ill.
Hazard: These electric water coolers can overheat and present a fire
hazard.
Description: These 115 volt hot/cold bottled water coolers have both
cold and hot water faucets. Most of the coolers are white, but some are granite
colored. The water coolers have the name “Elkay” on the serial number plate on
the back of the unit. The five design names are: Classic, Legend, Eclipse,
Sentry and Legend Countertop. Consumers should go to the Elkay recall Web site
at http://www.coolerfix.com/
and type in their serial number to determine if the water cooler is recalled.
Consumers also can call the firm at (800) 788-2499 to determine if their water
cooler is included in the recall. The recall also includes a small number of
point-of-use water coolers sold for commercial use. Commercial customers are
being directly notified of the recall. Point-of-use water coolers have the
water plumbed directly to the units.
Sold to: Bottled water companies and other businesses in the U.S. and
Canada, who in turn sold or leased the recalled coolers from 1997 through 2002.
Recalled coolers also were sold at BJs Wholesale Club and Sam’s Club stores
nationwide from 1999 through October 2003. Prices ranged from $139 to $149.
Manufactured in: U.S.A. and Malaysia
Remedy: Consumers should unplug the recalled water coolers immediately.
Commercial customers who lease or own Elkay hot/cold bottled and point- of-use
water coolers also should check their cooler to see if it is recalled, and
unplug the cooler if it is recalled. Contact Elkay to get information about a
free repair of the recalled coolers.
Consumer Contact: Call Elkay at (800) 788-2499 from 8 a.m. to 6 p.m. CT
Monday through Friday, or go to the company’s recall Web site at http://www.coolerfix.com/