September 20, 2001                             

National Service Industries Inc. Announces Recall of Drain Cleaners

 

National Service Industries Inc. (NSI), of Atlanta, Ga., is voluntarily recalling about 1.1 million bottles of drain cleaner sold in 64 oz., child-resistant bottles. The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes. NSI has received 16 reports of the bottles leaking, including three incidents involving skin irritations to the leg and hand, and 13 incidents involving property damage.

The following chart provides information concerning the four types of drain cleaners involved in this recall. Only 64-oz. bottles are affected.

Brand Name Zep Commercial           

Cleaning Product 10 Minute Hair Clog Remover UPC Code       21709-52206

Cleaning Product Drain Care Professional Strength Drain Opener Clog Remover UPC Code 21709-60060        

Recall Hotline Number  (888) 805-4357   9 a.m. to 5 p.m. ET   Monday through Friday
Website Address
www.zepcommerical.com
E-mail Address
zephelp@zepcommercial.com

 

Brand Name Enforcer        

Cleaning Product 10 Minute Hair Clog Remover UPC Code       21709-52206

Cleaning Product Drain Care Professional Strength Drain Opener Clog Remover UPC Code 21709-52212        

Recall Hotline Number (800) 241-5656 Ext. 686   9 a.m. to 5 p.m. ET  Monday through Friday
Website Address
www.enforcer.com
E-mail Address
plumbing@enforcer.com

 

                                                               

The Drain Opener Clog Remover bottles and caps are white and the Hair Clog Remover bottles and caps are red. Each bottle has the brand name - "Zep Commercial" or "Enforcer" - on a label that also read in part, "Keep all chemicals out of reach of children." Home Depot, Wal-Mart, Kmart and hardware stores nationwide sold these cleaners from January 2001 through August 2001 for between $3 and $6. Consumers should stop using the cleaners immediately and contact the appropriate company to receive a free replacement cap.

Consumers should not return the recalled cleaner to the store where purchased. NSI Contact: Donna Fleishman (770) 241-8252