The Nautilus Group Recall to Repair Bowflex Power Pro and Ultimate Fitness Machines
November 16, 2004
The Nautilus Group Announces Recall to Repair Bowflex Power Pro and Ultimate Fitness Machines
Name of product: Bowflex Power Pro and Bowflex Ultimate Fitness Machines
Units: 680,000 Power Pro units and 102,000 Ultimate units
Manufacturer: The Nautilus Group, of Vancouver, Wash.
Hazard: The seat pin on the Power Pro with “Lat Tower” and Ultimate models can break or become disengaged, allowing the seat to move suddenly. Also, the incline support bracket on the Power Pro without a “Lat Tower” can break, allowing the incline bench to move suddenly. Both hazards pose a fall risk to the user.
Description: The recalled fitness machines are the Bowflex Power Pro with and without a “Lat Tower” and Ultimate models built before September 1, 2002. The “Lat Tower” attaches to the back of the bench, and has pull-down pulleys attached. The name “Bowflex” and the model name are printed on the front of the machines.
Sold at: Specialty fitness stores, infomercials and direct sales nationwide from January 1995 through April 2004 for between $1,200 and $1,600.
Manufactured in: China and Taiwan
Remedy: Consumers should stop using the incline support mechanism and contact Bowflex to receive a free repair kit. Consumers who participated in the Bowflex safety recall earlier in 2004, and owners of Ultimate units do not need to call Bowflex for a repair kit, as they will receive one automatically. Nautilus is contacting owners of affected machines by direct mail where the name is known to the firm.
Consumer Contact: Contact Bowflex at (800) 820-8604 between 5 a.m. and 8 p.m. PT Monday through Saturday, or visit the firm’s Web site at www.bowflex.com.
Firm’s Media Contact: Ron Arp, Senior Vice President, Corporate Communications, at (360) 418-6169.